April 13, 2020
Coryell Health wants to reassure you that during this time over concerns on COVID-19 we are taking additional measurements to preserve the health and safety of those in our care. We are committed on providing you with a high-quality rehabilitation experience. The wellness of our patients and employees has always been our top priority. Continuing physical, occupational and speech therapy provides services that help restore function, improve mobility, relieve pain, and prevent or limit physical disabilities in patients with injury or disease. Not continuing therapy, during this time, could have serious and detrimental effects on the long-term health of our patients.
We will continue our therapy appointments while also monitoring this rapidly-evolving situation.
Steps to protect our patients and staff, include:
- Practicing social distancing in the common areas
- Cleaning and disinfecting waiting rooms between patient visits
- Scheduling patients with staggered arrival times
- Screening patients at reception/front desk for fever, flu-like symptoms and risk factors
- Seeing patients in order of acuity
- Wearing appropriate PPE
- Sanitizing treatment rooms between visits
We are taking additional steps to help those patients who are unable to come to our Centers at this time, including:
- Weekly follow-up phone calls with high-risk patients and those missing appointments to keep track of their progress and needs
- Rescheduling patient visits, when appropriate
- 24/7 COVID-19/Respiratory Support Hotline (254) 248-6263
- Ensuring adequate DME supplies to patients in order for them to self-manage in the event they are unable to come to their appointment or if our out-patient PT center closes
If you have questions about Coronavirus or you think you may have been exposed or have symptoms, please visit our Coronavirus Online Screening Tool http://coryellhealth.org/covid-19-screening. If you have questions about your out-patient physical therapy, please call (254) 248-248-6258. If you or a loved one is recovering from a hospital stay and need short-term inpatient rehabilitation, please call (245) 404-2502.
Photo credit: Kaira Perez ǀ Date 3/18/20